Privacy policy

Last updated: [PLACEHOLDER: date]

Who we are

Living by Example is a trading name of Byexample Ltd, a company registered in England and Wales (Company No. 16931681), registered office: [PLACEHOLDER: registered address]. We are the data controller for the personal data described in this policy. ICO registration number: [PLACEHOLDER].

What we collect

When you use the contact form on this website, we collect:

• Your name
• Your email address
• Your phone number (if you give it)
• Whether you are a property investor, landlord or just curious

How we use it

We use your details only to reply to your enquiry, arrange a call and talk to you about what you asked about. We do not sell your data or share it with third parties for marketing. Our lawful basis is legitimate interests (responding to an enquiry you started), or steps you ask us to take before entering into an agreement.

How long we keep it

We keep enquiry details for up to [PLACEHOLDER: e.g. 12 months] after our last contact, unless we enter into an agreement with you, in which case we keep records as long as the law requires. After that, we delete them.

Where it's stored

Enquiries arrive by email and are stored in our email account ([PLACEHOLDER: email provider, e.g. Google]). We take reasonable steps to keep your data secure.

Your rights

Under UK GDPR you have the right to access, correct or delete your personal data, to object to or restrict how we use it, and to ask for a copy of it. To use any of these rights, email ByexampleLtd@gmail.com. We'll reply within one month.

Complaints

If you're unhappy with how we've handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.